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Help Center

Personal Banking

Personal Banking

Learn about the different details and requirements attributed to Quontic’s Personal Banking products.

What perks come with being a Quontic member?

Checking

What do I need to open a checking account?

How do I open a checking account with Quontic?

What is Quontic's overdraft policy?

How can I switch banks?

What is a monthly maintenance fee?

How do I make a direct deposit?

How do I order more checks?

How long does it take to receive my new debit card?

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Savings

Can I take money out of a savings account?

What does the interest rate mean?

What is the difference between a money market account and a savings account?

How do I open a savings account?

What do I need to open a savings account?

What does APY stand for?

When is the interest paid out?

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Certificates of Deposit

How do I fund my Certificate of Deposit (CD)?

What do I need to open a CD?

What is the minimum and maximum amount for a CD?

What if the interest rate changes before my CD matures?

Can I add money to my CD once I open it?

How do I open a CD?

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Zelle®

What is Zelle®?

How do I get started?

Is my information secure?

Are there any fees to send money using Zelle®?

Who can I send money to with Zelle®?

Can I use Zelle® internationally?

Someone sent me money with Zelle®. How do I receive it?

Will the person I send money to be notified?

How long does it take to receive money with Zelle®?

Whom should a customer contact with questions regarding the Zelle® app?

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Retirement

Does Quontic offer IRAs?

Bitcoin Rewards

What is the minimum amount to open a Bitcoin Rewards Checking account?

Do I need to maintain a certain amount of money in my account to be eligible for Bitcoin rewards?

How do the Bitcoin rewards accrue?

What types of transactions will earn bitcoin rewards?

How do I redeem my bitcoin rewards for cash?

Will I be able to transfer my bitcoin between NYDIG and other digital wallets?

Who is NYDIG?

Can I purchase more bitcoin from NYDIG?

How much is bitcoin worth?

How can I use bitcoin purchased through the Bitcoin Rewards Checking program?

Can I transfer or sell my bitcoin to others?

Who purchases and who owns/holds the bitcoin?

How do I view my bitcoin balance?

How do I view my bitcoin rewards statement for the first time?

How do I view my bitcoin rewards statement after the first time?

Will my bitcoin rewards expire?

Can I have a joint account owner on my bitcoin rewards account?

Where can I get a copy of account disclosures?

Is my bitcoin rewards account FDIC insured?

Are my bitcoin rewards taxable?

Do I need to open an account or “Bitcoin Wallet” at NYDIG?

Is there a fee to redeem my bitcoin?

Is bitcoin rewards checking available in all 50 states?

Will my Personally Identifiable Information (PII) be compromised through this program?

Can my account be hacked since it is linked to Bitcoin?

What if bitcoin/cryptocurrency becomes illegal?

What happens if Quontic cancels the Bitcoin Rewards program?

How do I maintain my rewards program status once I enroll?

Is there a multiplier for spending in certain categories (restaurants, shopping, travel)?

What happens to my bitcoin if I close my Quontic bank account?

Can I earn bitcoin rewards through my other Quontic accounts?

Does a bitcoin rewards checking account earn interest?

Do I get a debit card with a bitcoin rewards checking account?

Will this be a Visa or Mastercard?

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About Bitcoin

What is bitcoin?

How does bitcoin work?

Who are the bitcoin miners?

Is bitcoin a vulnerable asset?

Is bitcoin secure?

Is bitcoin legal?

What is the security protocol for digital assets?

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