Browse our most frequently asked questions.
- Are my deposits with Quontic FDIC insured?
- How is my personal information used?
- How long does it take to receive my debit card?
- Does Quontic have a branch location?
- What is Quontic's routing number?
Online & Mobile Banking
Learn about your new account features and how to fund, set up, and make changes to your account.
- How can I speed up my application?
- How does Device Enrollment work?
- Which funding option should I choose?
- What is Quontic Mobile Bill Pay?
- What is Quontic Text Banking?
Learn about bill payment procedures, accessing payment history, security features, and more.
- Can I make a payment to anyone?
- How long does it take for an EFT to be received?
- Who authorizes payments?
- When do you contact me regarding my account?
- Can I cancel a payment?
Learn about exporting, organizing, and capturing your Receipts.
- How do I take an image of a paper receipt?
- How do I register for the Receipts program?
- How long will you keep the digital copy of my receipt?
- Which currencies are supported?
- I accidentally deleted a receipt that I needed. Is there any way to retrieve it?
Learn about the different details and requirements attributed to Quontic’s Personal Banking products.
- How do I open a checking account with Quontic?
- How long does it take to receive my new debit card?
- What is Zelle®?
- What is the difference between a money market account and a savings account?
- How can I switch banks?
Learn about the different functionality options and features attributed to Quontic’s Business Banking products.
- What type of scanners can I use?
- What kind of security measures are recommended when using WEBDeposit?
- What type of support is provided?
- Can I open a Business Banking account online, by mail, or over the phone?
- Are there any geographical restrictions regarding Quontic’s Business Banking services?